Oh my FG! I understand your frustration. It seems a logical and common sense thing to do to simply forward it on. I’m as aghast as you. Rant any time, important to get the words out.
Sending you hugs.
p.s when they invoice you make sure to send complex instructions for how they can get their money. No dance to your music, no dinero (I know I know, games, but tempting right)